![]() ![]() ![]() Please wait for approval from our customer service team before sending back any merchandise. If you feel this applies to a card you have purchased, email within 3 days of delivery to resolve the issue via exchange or refund. The only exception to this policy is if you have received a card in a condition inconsistent with the guidelines of our Grading Policy. If you need help finding the contact information for the manufacturer, you may call or email Sword and Board and we will be happy to assist you.ĭue to the fluidity of the collectible gaming market, we are unable to accept returns on singles, including Magic: The Gathering and Star Wars Destiny. If a sealed product contains missing or damaged parts, you will have to contact the manufacturer to correct the problem. The restocking fee is waived if store credit is elected as the refund method. All returns are subject to a 15% restocking fee. Sword and Board does not cover shipping costs on returns. Sword and Board will accept returns on all unopened products within 2 weeks of delivery. Please email for approval before sending back merchandise. Please remember it can take some time for your bank or credit card company to process and post the refund too.All returns require approval and an RMA. If approved, you’ll be automatically refunded on your original payment method within 10 business days. In instances where your refund is approved, we will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. You’ll also need the receipt or proof of purchase. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Unfortunately, we cannot accept returns on sale items or gift cards. In each Seance: First Edition Release Event Box you will find: 1 sealed holographic promo card. Please get in touch if you have questions or concerns about your specific item. Please make sure that the video clearly shows Seance's getting burned, and not random cards. If 100 or more are burned, I'll pay 1 per card up to 1000. I'm willing to pay 0.50 per destroyed Seance if between 4 and 100 are burned, plus 10 flat for the video proof. We also do not accept returns for hazardous materials, flammable liquids, or gases. The card is currently worth 0.15 on TCGPlayer low. ![]() Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), opened products (singles or boxes), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. To start a return, you can contact us at will provide return information. In instances where you are eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. This is due to the nature of products offered by Darkside Games and its affiliates. We do not offer returns (except where required by law), which means you should verify the product you order is the correct item. ![]()
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